Sportsbet Support

Sportsbet is Australia’s leading online betting platform, licensed and regulated by the Northern Territory Racing Commission. Our support team is available 24/7 to assist Australian punters with any questions or issues.

Contact Options

Live Chat

The fastest way to get help. Available 24 hours a day, 7 days a week directly through the Sportsbet app or website.

Phone Support

Call us on 1800 990 907 (toll-free within Australia). Our team is ready to assist with account queries, betting questions, and technical issues.

Email

Send your enquiry to [email protected]. We aim to respond within 24 hours.

Common Support Topics

Account Management

  • Creating and verifying your account
  • Updating personal details
  • Password reset and security
  • Account closure requests

Deposits and Withdrawals

  • Accepted payment methods: Visa, Mastercard, POLi, PayPal, Apple Pay, bank transfer
  • Minimum deposit: $5
  • Withdrawal processing times: typically 1-3 business days
  • Troubleshooting failed transactions

Betting Queries

  • How to place single and multi bets
  • Understanding odds and payouts
  • Bet settlement and results
  • Promotional offers and bonus bets

Responsible Gambling

Sportsbet is committed to responsible gambling. We provide tools to help you stay in control:

  • Deposit limits — set daily, weekly, or monthly limits
  • Take a break — temporary account suspension from 24 hours to 6 months
  • Self-exclusion — permanent exclusion from all Sportsbet services
  • Activity statements — track your betting history and spending

If gambling is affecting your life, contact Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au.

Verification Requirements

Australian law requires us to verify your identity before you can withdraw funds. Please have ready:

  • Valid Australian driver’s licence or passport
  • Proof of address (utility bill or bank statement)
  • You must be 18 years or older to bet

App Support

Download the Sportsbet app for iOS or Android. If you experience technical issues:

  • Ensure your app is updated to the latest version
  • Check your internet connection
  • Clear cache and restart the app
  • Contact live chat if problems persist

Sportsbet is operated by Sportsbet Pty Ltd (ABN 27 088 326 612), licensed in the Northern Territory, Australia.